
Diamond Odell Jude, MD
View live siteA full custom website for an internal medicine practice. Built to reflect the quality of care the practice delivers and to make it easy for patients to prepare for their visit.
I help service providers turn online visitors into booked clients by mapping and building the digital experiences that support their customer journey.
A simple process for identifying what your business needs online. I help turn those insights into the right digital experiences and systems.
Map the journey before building anything.
In a 45-minute Customer Journey Diagnostic, we look at how people discover your business, what happens when they land in your digital presence, and where potential clients may be getting stuck. You leave with a clearer picture of what's working, what isn't, and where the biggest opportunities are.
Turn the insights into a practical digital roadmap.
Based on what we uncover, I outline the digital experiences and systems your business actually needs—from pages and content to tools, workflows, and customer touchpoints. No unnecessary pieces. Just a clear plan built around how your customers move through the journey.
Bring the right pieces to life.
Once the direction is clear, I build the digital experiences and systems that support it. That might mean a launch page, website, landing page, or other digital components designed to make it easier for the right people to move from visitor to client.
$250 · A focused first step—not a sales pitch.
A 45-minute customer journey diagnostic focused on your business, how visitors find and interact with you, how they move toward booking, and where friction may be costing you time or opportunities.
Each project started with a business that needed its digital presence to better support where it was going. Here's how I approached the problem, what I built, and the experience that resulted.

A full custom website for an internal medicine practice. Built to reflect the quality of care the practice delivers and to make it easy for patients to prepare for their visit.

A relationship that grew in stages, not a single transaction. It started with a plan based on where her business was at, which led to a sales page build to get them online with a clear next step for visitors, and continued into a credibility refresh that replaced a generic template no longer representing the business.

A custom CMS build for an e-commerce beauty supply business. Built for scale, easy to manage, and optimized for product discovery.

You've put in the time: showing up, doing good work, and earning a reputation your clients rely on. Your digital presence should reflect that—not undersell it.
The problems that keep potential clients from reaching out aren't always obvious. Sometimes it's how an experience is structured, what someone is asked to do first, how information is presented, or what happens between the moment they discover your business and the moment they're ready to contact you. Those are the details I've spent a decade learning to notice.
I'm Jamila Harbin, founder of Harbin Digital. I spent ten years building digital products at companies like Shopify and U.S. Bank. Now I bring that same product-design mindset, technical judgment, and attention to detail to every project.
I look at your business from the perspective of the person trying to become your client, then work backward to determine what your digital presence needs to do.
Every recommendation gets weighed against the same question: Will this make it easier for the right person to trust you, take the next step, and become a client?
Including experience at Shopify and U.S. Bank. Thoughtful recommendations at every price point — you get the same level of judgment and attention to detail regardless of the size of the project.
I take the time to understand your business and customer journey before recommending what should be built.
If I'm not the right fit, I'll tell you before you spend another dollar.
You work directly with me and not through layers of account managers or handoffs.
I look for solutions that simplify your business and support the customer journey, rather than adding unnecessary complexity.
A few words from business owners after working together.
“I'm so glad to discover Jamila at Harbin Digital. She did a beautiful job on my new site. What I like most about the experience is that my concerns were heard and delivered promptly and professionally. My site was done in about 7 days, and Jamila was very communicative and made sure to keep me updated on the progress.”
“Jamila is professional, responsive, and diligent. I had major issues with a scheduling plugin that my previous website designer couldn't fix. Jamila worked the issue, guided me through what to say to the developer, and once it was identified, she took care of the rest. This is the best money I've spent as a business owner.”
45 minutes · $250
We'll look at how people discover your business, experience your digital presence, and move toward becoming a client—and identify where the journey can work better.
No pressure. No sales tactics. You'll receive the recording and a written summary of the conversation, along with clear next steps based on what we uncover.
I use Google Analytics to see which pages do their job. No ads, no selling your data. How it works.