Build a digital presence that works as hard as you do.

    I help service providers turn online visitors into booked clients by mapping and building the digital experiences that support their customer journey.

    Example of a clean, professional website interface built by Harbin Digital
    10+years of experience
    Atlanta-based, serving Metro Atlanta and beyond
    1person to work with
    How it works

    From customer journey to digital solution.

    A simple process for identifying what your business needs online. I help turn those insights into the right digital experiences and systems.

    01

    Diagnose

    Map the journey before building anything.

    In a 45-minute Customer Journey Diagnostic, we look at how people discover your business, what happens when they land in your digital presence, and where potential clients may be getting stuck. You leave with a clearer picture of what's working, what isn't, and where the biggest opportunities are.

    02

    Plan

    Turn the insights into a practical digital roadmap.

    Based on what we uncover, I outline the digital experiences and systems your business actually needs—from pages and content to tools, workflows, and customer touchpoints. No unnecessary pieces. Just a clear plan built around how your customers move through the journey.

    03

    Build

    Bring the right pieces to life.

    Once the direction is clear, I build the digital experiences and systems that support it. That might mean a launch page, website, landing page, or other digital components designed to make it easier for the right people to move from visitor to client.

    Start with the diagnostic.

    $250 · A focused first step—not a sales pitch.

    A 45-minute customer journey diagnostic focused on your business, how visitors find and interact with you, how they move toward booking, and where friction may be costing you time or opportunities.

    Book diagnostic
    A working conversation about your business, not a generic pitch
    A recording and written summary you can keep
    Clear next steps based on what we uncover

    Real businesses. Real problems. Digital experiences built to move them forward.

    Each project started with a business that needed its digital presence to better support where it was going. Here's how I approached the problem, what I built, and the experience that resulted.

    Homepage of Diamond MD LLC, a professional internal medicine practice site designed for easy patient navigation and appointment booking
    Custom Build

    Diamond Odell Jude, MD

    View live site

    A full custom website for an internal medicine practice. Built to reflect the quality of care the practice delivers and to make it easy for patients to prepare for their visit.

    Homepage of Coaching 2 Motion Consulting Group, a refreshed professional consulting site replacing a generic template with a stronger first impression
    Ongoing Partnership

    Coaching 2 Motion Consulting Group

    View live site

    A relationship that grew in stages, not a single transaction. It started with a plan based on where her business was at, which led to a sales page build to get them online with a clear next step for visitors, and continued into a credibility refresh that replaced a generic template no longer representing the business.

    Homepage of Culture of Beauty, an e-commerce beauty supply store with a custom CMS built for independent catalogue management
    Custom CMS Build

    Culture of Beauty

    View live site

    A custom CMS build for an e-commerce beauty supply business. Built for scale, easy to manage, and optimized for product discovery.

    Jamila Harbin, founder of Harbin Digital
    Jamila Harbin
    Founder, Harbin Digital · Atlanta, Georgia

    The Person Behind the Work

    You've put in the time: showing up, doing good work, and earning a reputation your clients rely on. Your digital presence should reflect that—not undersell it.

    The problems that keep potential clients from reaching out aren't always obvious. Sometimes it's how an experience is structured, what someone is asked to do first, how information is presented, or what happens between the moment they discover your business and the moment they're ready to contact you. Those are the details I've spent a decade learning to notice.

    I'm Jamila Harbin, founder of Harbin Digital. I spent ten years building digital products at companies like Shopify and U.S. Bank. Now I bring that same product-design mindset, technical judgment, and attention to detail to every project.

    I look at your business from the perspective of the person trying to become your client, then work backward to determine what your digital presence needs to do.

    Every recommendation gets weighed against the same question: Will this make it easier for the right person to trust you, take the next step, and become a client?

    What you can expect

    10+ years of design and customer journey experience.

    Including experience at Shopify and U.S. Bank. Thoughtful recommendations at every price point — you get the same level of judgment and attention to detail regardless of the size of the project.

    Understanding before implementation.

    I take the time to understand your business and customer journey before recommending what should be built.

    Honest counsel.

    If I'm not the right fit, I'll tell you before you spend another dollar.

    A direct working relationship.

    You work directly with me and not through layers of account managers or handoffs.

    Every tool earns its place.

    I look for solutions that simplify your business and support the customer journey, rather than adding unnecessary complexity.

    What clients are saying.

    A few words from business owners after working together.

    “I'm so glad to discover Jamila at Harbin Digital. She did a beautiful job on my new site. What I like most about the experience is that my concerns were heard and delivered promptly and professionally. My site was done in about 7 days, and Jamila was very communicative and made sure to keep me updated on the progress.”
    Shaniell Carter
    Coaching 2 Motion Consulting Group
    “Jamila is professional, responsive, and diligent. I had major issues with a scheduling plugin that my previous website designer couldn't fix. Jamila worked the issue, guided me through what to say to the developer, and once it was identified, she took care of the rest. This is the best money I've spent as a business owner.”
    Melinda B.
    EarResistible Piercing
    Ready to take the next step?

    Start with a Customer Journey Diagnostic.

    45 minutes · $250

    We'll look at how people discover your business, experience your digital presence, and move toward becoming a client—and identify where the journey can work better.

    No pressure. No sales tactics. You'll receive the recording and a written summary of the conversation, along with clear next steps based on what we uncover.

    harbin digital

    Digital experiences for service businesses across Metro Atlanta and beyond.

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    A local business, built to support other local businesses and the economy we’re all part of. 🍑

    Some delivery workflows incorporate AI-assisted tools under direct human oversight and review.

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